Have questions about our sex dolls and SRDoll? Great! We’ve compiled a list of questions we frequently get asked and provided the answers below.
If you don’t see your question on the list feel free to contact us by email or live chat.
About the doll
What materials are your dolls made of?
All the lifelike realistic sex dolls exist in the market are made of TPE and silicone. SRDoll has both of them here.
What is the difference between silicone and TPE?
Silicone and TPE are both high quality sex materials. Silicone is typically regarded as the more durable material and TPE as the most realistic. Here are the main attributes of each material.
A bit harder than TPE but also more durable.
Easier to clean.
Safe for human contact.
TPE is softer to the touch.
More realistic ‘jiggling’ of body parts (breasts, ass, etc).
The material is more elastic which allows the dolls to be more flexible at their joints.
Good heat retention.
Safe for human contact
Less durable than Silicone – more care is required to clean and care for it properly.
How to Clean Your Love Doll?
Keeping your sex doll clean is important, and all SRdoll shipments include a vaginal irrigator. After a hot-blooded session of sex you will want to clean the vaginal, anal and oral areas of your sex doll. That is where the vaginal irrigator is used.
You simply fill the irrigator with soap and water and then use it to flush out your dolls orifices. You can then place an absorbent cloth inside those areas to absorb any additional moisture. You can clean the outside of your doll with soap and water, then dried thoroughly.
Free shipping, really?
Yup! 🙂 Free shipping to all Europe, USA and most of the countries, but if you have any concern, please let us know
We offer a service to help you pre-pay import taxes and VAT in Europe,
How long does shipping take?
Once shipped your doll will arrive within 3-7 days depending on how long it takes to pass through customs.
I don't want anyone to know that I purchased a doll
We use a plain brown box to pack the doll without any text or mark. No one knows what’s inside except you!
We have shipped over hundreds of dolls, we know how to take care of your privacy.
I don't want to receive my order at home
Yes, if you prefer to pick up your sex doll instead of having it delivered to your residence you can arrange to pick it up at your local FedEx or UPS instead. Simply leave a note under the box “Note to Us”, we will be aware of it.
Will my personal information ever be sold or seen?
Absolutely not! We promise that your secret is safe with us. Online data security is as serious as it gets these days, and we take our customers’ disclosure of personal information and security as just that. Our website is SSL-Encrypted and is thoroughly secured on our back end through Shopify’s leading, PCI-Compliant, security technology. We will never release or sell your information. Period.
Is there anywhere you will not ship?
Unfortunately, due to local laws and customs restrictions, we cannot ship our luxury sex dolls to most Middle-Eastern, Islam-oriented countries, including the UAE. (Israel, excluded). We also cannot ship to most countries located in Africa, along with other specific countries such as India and Indonesia. Please check your local laws and customs regulations to make sure what you’re purchasing is legal and can easily be delivered into your country. Here’s an article that lists some countries where it may be illegal to purchase or own a sex doll.